- Good communication skills are vital for all nursing jobs.
- A good conversationalist is polite and cares about other people.
- He/she is well informed and could talk on a variety of subjects.
- He/she can move the conversation through topics to suit the person or group participating in the conversation.
- He/she includes other and does not monopolize the conversation.
- He/she knows the value of eye contact and uses it consistently as he gives you quality attention.
- He/she knows how to accept and pay compliments gracefully.
A skilled conversationalist understands that certain subjects are best avoided in casual conversation with people one doesn’t know well.
- Her health or that of other people
- Controversial issues that could result in emotional differences of opinion, ex abortion, politics, religion
- Stories in questionable taste, ex. Drunkenness behavior
- Gossip that is harmful to people, personally or professionally
- Personal misfortunes
- A person’s age and income
More Communication Tips for Nurse JobsWorking a Room
- The art of small talk is regarded as an important business skill
- Small talk should intrigue, delight, amuse, and fill up time pleasantly
- It’s purpose is to put people at ease, not to teach, preach, or impress
- People who appear at ease in conversation attract others to them like a magnet
- Utilizing the “big 5 Ws” will make small talk easy: Who, What, When, Where, Why. They are the openings to sentences that will get you into a casual conversation with ease. “How” is another sentence opener: “How long have you been participating in Medical Explorers?”, “Where do you go to school and what is your major?”
- Be sure to ask questions that are open ended, not questions that can be answered with just a “yes” or “no”
- The questions should be relevant to the function you are attending
Art of Listening
- The benefits of listening are:
- You acknowledge others and often increase their self-esteem
- You acknowledge yourself and learn a considerable amount about how you think and feel when you listen to yourself
- You create a space for the release of tension and stress through the constructive sharing of thoughts and ideas
- You earn respect and loyalty from those who work with you
- You increase your ability to negotiate
- Communicate that you are listening through gestures, facial expressions, eye contact, and body language
Last Updated: 02/23/2013