Communicating Effectively

  • Good communication skills are vital for all nursing jobs.
  • A good conversationalist is polite and cares about other people.
  • He/she is well informed and could talk on a variety of subjects.
  • He/she can move the conversation through topics to suit the person or group participating in the conversation.
  • He/she includes other and does not monopolize the conversation.
  • He/she knows the value of eye contact and uses it consistently as he gives you quality attention.
  • He/she knows how to accept and pay compliments gracefully.
  • A skilled conversationalist understands that certain subjects are best avoided in casual conversation with people one doesn’t know well.
    • Her health or that of other people
  • Controversial issues that could result in emotional differences of opinion, ex abortion, politics, religion
  • Stories in questionable taste, ex. Drunkenness behavior
  • Gossip that is harmful to people, personally or professionally
    • Personal misfortunes
    • A person’s age and income

More Communication Tips for Nurse Jobs

Working a Room
  • The art of small talk is regarded as an important business skill
  • Small talk should intrigue, delight, amuse, and fill up time pleasantly
  • It’s purpose is to put people at ease, not to teach, preach, or impress
  • People who appear at ease in conversation attract others to them like a magnet
  • Utilizing the “big 5 Ws” will make small talk easy: Who, What, When, Where, Why. They are the openings to sentences that will get you into a casual conversation with ease. “How” is another sentence opener: “How long have you been participating in Medical Explorers?”, “Where do you go to school and what is your major?”
  • Be sure to ask questions that are open ended, not questions that can be answered with just a “yes” or “no”
  • The questions should be relevant to the function you are attending

Art of Listening

  • The benefits of listening are:
  • You acknowledge others and often increase their self-esteem
  • You acknowledge yourself and learn a considerable amount about how you think and feel when you listen to yourself
  • You create a space for the release of tension and stress through the constructive sharing of thoughts and ideas
  • You earn respect and loyalty from those who work with you
  • You increase your ability to negotiate
  • Communicate that you are listening through gestures, facial expressions, eye contact, and body language

Last Updated: 08/20/2013


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